Privacy Policy

Effective Date: 8/1/2022

Last Updated: 10/22/2022

We care about your privacy. This Privacy Policy describes how Sol Care LLC (“we”, “us” or “our”) collects and uses the personal information you share with us on our website: (collectively the “Site”). This policy also identifies the different choices you have regarding our use of your personal information and how you can access and update this information.  

Collection and Use of Personal Information

When you visit the Site, we automatically collect information about your device, including information about your web browser, IP address, date and time of visit, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and details about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect this Device Information using different technologies such as log files, tags, pixels and cookies.

When you place an order on the Site, we collect information from you including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we reference “Personal Information” in this Privacy Policy, this includes both Device Information and Order Information.

Order Information collected from customers is used to fulfill any orders placed through the Site. This includes processing your payment information, order fulfillment, and providing you with order confirmations. Additionally, we use Order Information to communicate with you about your order and share updates related our products and site. 

We use the Device Information that we collect to: 

  • Screen for potential fraud & risk
    •  Using device information such as your IP address
  • Improve and optimize our Site
    • By generating analytics about how customers interact with the Site, and to monitor the results of our marketing and advertising campaigns.


Information Sharing

We will share your personal information with third parties only in the ways described in this statement. We do not sell your personal information to third parties, and we do not authorize the collection of our members’ or visitors’ personally identifiable information by any third parties for the third parties’ use.

We may provide your personal information to companies that provide services to help us with our business activities such as charging your order, shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

For instance, our store is hosted by Shopify. Visitors can read more about how Shopify uses Personal Information here: Our store is set up with Google Analytics uses to help us understand how customers use the Site. The site contributes anonymous data to an aggregate data owned by Google to enable features like benchmarking to help Sol Care understand data trends. All identifiable information (even the site) is removed and combined with other anonymous data before it is shared with others. Customers can read more about how Google uses your Personal Information here: 

We may also disclose your personal information when:

  • Required by law such as to comply with a subpoena or similar legal process;
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request or;
  • To any other third party with your prior consent to do so.


Third Party Websites

Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect personal data or anonymous data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this policy do not apply to these outside websites or content, or to any of your personal information after you click on links to external websites. It is a highly recommended practice to read the privacy policies of every website you visit. 

Do Not Track

We do not alter our Site’s Personal Information collection and use practices when we see a Do Not Track signal from your browser. 

Data Retention

When you place an order through the Site, we will have your Order Information on file unless you ask us to delete this information. Please email us to request data deletion. 

Third-Party Payment Processing

Online payments made through our Site are handled by our third-party payment services provider, Bankful, formerly Pinwheel Payments. We do not process, record or maintain your credit card or bank account information. We will share transaction data with our payment services providers as necessary for the purpose of processing your payments, and resolving any complaints related to fraud or other similar activity.


The Site is intended for individuals over the age of 21.

Privacy Statement Changes

We may update this privacy policy from time to time to reflect any changes to our practices or for other operational, legal or regulatory reasons.

Contact Information

You can contact us about this Privacy Policy by emailing us at